Order cancellation or change
Can I cancel my order?
We process orders quickly to ensure fast shipping. Because of this, cancellations or modifications are typically not possible after approximately two hours from the time of purchase. However, we understand that mistakes happen, and we’re happy to che
I accidentally placed a duplicate order, and it hasn't been shipped. How can I cancel it?
If your order is still in the 'pending' status, please reach out to our customer support team with your order number. we will guide you through the process of canceling the duplicate order by coordinating with our warehouse. Rest assured, we will con
I accidentally ordered products by mistake. What should I do?
For order mistakes that are not yet fulfilled. If you ordered products by mistake and they have not been fulfilled yet, simply contact our customer care to cancel your order. Once it has been canceled, you can place a new one with the right items. Fo
What are my options if I mistakenly ordered the wrong product?
We process orders quickly to ensure fast shipping, so modifications are typically not possible once an order has been placed. However, mistakes happen — and we're always happy to check.Please contact our support team as soon as possible and our team