I accidentally ordered products by mistake. What should I do?Updated 4 days ago
For order mistakes that are not yet fulfilled.
If you ordered products by mistake and they have not been fulfilled yet, simply contact our customer care to cancel your order. Once it has been canceled, you can place a new one with the right items.
For order mistakes that have been delivered.
If you unknowingly ordered products by mistake and have been delivered to you, you can contact our customer care and ask for a return label. Once it has been returned and received by our warehouse, we will issue a refund. Should you wish to replace the product instead of a refund, you may also do so by looking for a product that is of equal value.