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Do you provide samples?

Yes, as part of your purchase, we do provide free samples. These samples usually include upcoming products, and unfortunately, we cannot modify the samples that are sent out. We hope that these samples will give you an opportunity to try new products

Can I use more than one promo code for the same order?

Unfortunately, only one promo code can be used per order.

What forms of payment do you accept?

We accept all major credit card brands including Visa, MasterCard, American Express and Discover. We also accept payment through PayPal, Klarna, Shopay, Apple pay, Google pay and debit cards with the Visa or MasterCard logo. Unfortunately, we do not

Can I cancel my order?

We understand that mistakes happen. If you wish to cancel an order, please contact us through our contact page, ideally within an hour after placing it, and we will try to help. Cancellation is not guaranteed. We are however unable to cancel an order

I have a question about my order, who can I talk to?

Our customer service team is available to answer all of your questions. You can contact us through our contact page. Additionally, our new chatbot will be happy to assist in any way it can.

Sending Your Order as a Gift: Separating Shipping and Billing Addresses

Can I send my order as a gift and use different addresses for shipping and billing?. Certainly! It's easy to send your AHAVA products as gifts and use distinct addresses for billing and shipping. Let's walk you through the process:. Step-by-Step Guid