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Order cancellation

Can I cancel my order?

We process orders quickly to ensure fast shipping. Because of this, cancellations or modifications are typically not possible after approximately two hours from the time of purchase. However, we understand that mistakes happen, and we’re happy to che

I accidentally placed a duplicate order, and it hasn't been shipped. How can I cancel it?

If your order is still in the 'pending' status, please reach out to our customer support team with your order number. we will guide you through the process of canceling the duplicate order by coordinating with our warehouse. Rest assured, we will con

Can I cancel an order once it is fulfilled?

Once an order is 'fulfilled', it has likely already been processed and shipped (it means you will also receive a tracking number). In such cases, it may not be possible to cancel the order. However, you can still reach out to our customer support to