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What is your return policy?

If you are not completely satisfied with your purchase, you are allowed to return a product within 30 days from the date it was received and get a full refund on any container with 50% or more of the product remaining. Simply contact our customer ser

How can I initiate a return?

To return a product or your whole order - Contact our customer care and request to start a return process. The return process stages:. Please note -  In case of an allergic reaction to a product (after using it) - please contact our customer service

How long does it take to get a refund after I return an order?

Once the returned items arrive at our warehouse, we will immediately process a refund. It typically takes between 2-3 business days for the refund to reflect in the payment method you used for the purchase.

How can I return a product that I ordered by mistake?

If you wish to return a product that was ordered by mistake, we're here to help make the process as smooth as possible. Please reach out to us directly by using our contact form at https://www.ahava.com/pages/contact. Upon receiving your request, we

Can I initiate a return for orders not placed from your website?

Unfortunately, if you have purchased our product through a different website or store, you will need to contact the place of purchase for assistance or to request their customer service support. Of course, we would love to see you shop on our website