Returns
What is your Shipping and return policy?
Delivery is available within the continental United States, Alaska, Hawaii and Canada. Get free shipping on orders over $69; choose Free Shipping (2-7 business days) for free shipping within the continental United States. Orders less than $69 will be
How can I initiate a return?
At AHAVA, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a 30-day money-back guarantee from the date of delivery.You have the following return options:Return for a refund – Receive a ful
How long does it take to get a refund after I return an order?
Once the returned items arrive at our warehouse, we will immediately process a refund. It typically takes between 2-3 business days for the refund to reflect in the payment method you used for the purchase.
How can I return a product that I ordered by mistake?
If you wish to return a product that was ordered by mistake, we're here to help make the process as smooth as possible. Please reach out to us directly by using our contact form at https://www.ahava.com/pages/contact. Upon receiving your request, we
Can I initiate a return for orders not placed from your website?
Unfortunately, if you have purchased our product through a different website or store, you will need to contact the place of purchase for assistance or to request their customer service support. Of course, we would love to see you shop on our website